Frequently Asked Questions
Everything you need to know about your Card Masters experience.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
How do I process a return or exchange?
We offer a 30-day return policy on all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and start your exchange process.
Are your materials sustainably sourced?
Yes, Card Masters is committed to ethical fashion. We use organic cotton and recycled polyester in 80% of our collections to ensure high quality with a low environmental footprint.
How can I track my order?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking page to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.